How to create a new mandatory checklist in Workforce Management

Create a new checklist from the Workforce Management and make it mandatory.


When you open up your Workforce Management and select a Service call, the widget on the right hand side displays a new item called Checklists:


Click on the plus on the top right of the checklist and then add a checklist, you want to add to the assignment for the technician to complete.


Note that you also have the ability to mark it as mandatory:

Once saved this will be on the assignment for the technician to fill in without having to select it him/herself.

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1 comment
  • Hello


    how to set up an automatic assignment of a mandatory check list to any service call?




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