Coresuite on onDemand can't download the license file

Issue description

 It is not possible to download or add the coresuite licenses to the coresuite Administration.

Search terms

 ondemand, licenses, download

Troubleshooting steps/tips

1. Open the coresuite Administration -> Change to the tab "licenses" -> Press the "Download licenses" licenses.


The licenses are downloaded and saved correctly in the coresuite administration


The licenses are not appearing or the downloaded licenses are not saved in the coresuite administration.


Download the license file from the Parnter Portal and import the license file manualy into the coresuite administration.

If it's still not possible to import the license file, please verify that you are using the latest coresuite installer which can be downloaded under the following link:




Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request



Please sign in to leave a comment.