Connection Window appears on every login

Description

The connection window occurs on every login attempt into SAP Business One. You will be asked to input the DB-User and the DB-Password.

Reason

The connection string is saved in the user-defined-table SWA_SWA_CONF. Most probably it has been corrupted due to an "unclean" installation or upgrade of the coresuite addon.

 

Solution

  1. Make sure that nobody is logged on the system. Everybody must be logged off from the company database.
  2. Make sure that you have Full Read & Write Permissions on the COR-folder (%Program Files (x86)%\SAP\SAP Business One\AddOns). A windows user with admin rights is required.
  3. Start SAP Business One via right-click as administrator (Super-User is recommended)
  4. Make sure that coresuite addon is not running.
  5. Go To Tools --> User-Defined-Windows --> SWA_SWA_CONF
  6. Remove all entries there and make sure that this table is empty.
  7. Restart the coresuite addon.
  8. You will be asked for the credentials again (but that is OK).
  9. Input your DB-User and DB-Password and check the behaviour.

 

If the steps above do not solve the issue, do the following :

  1. Remove the table SWA_SWA_CONF via Tools --> Customisation Tools --> User-Defined Tables - Setup
  2. Restart the coresuite addon.
  3. You will be asked for the credentials again (but that is OK).
  4. Input your DB-User and DB-Password and check the behaviour.

 

 

 

Was this article helpful?
2 out of 2 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.