coresuite does not start due to error message: Internal error (-131) occurred 131-138
Search termsInternal error (-131) occured 131-183;
Interner Fehler aufgetreten (-131) 131-183;
Interner Fehler (-2147221164) aufgetreten [131-183];
The error message Internal error (-131) occurred 131-183 indicates an issue with the DI API (installation/registration).
- As per SAP Note , check the location of b1-local-machine.xml => NOTE this appears only to be an issue on new 8.81 PL09 clients
- As per SAP Note 1642459 - Check the DI configure file when addon can’t start, check the license address in the configure file (b1-local-machine.xml) in the DI folder.
The following important points are not included in SAP Note 1642459 - Check the DI configure file when addon can’t start, but are highly important (especially on SAP Business One 9.0 installation):
- the b1-local-machine.xml file must be located in both the
%Program Files (x86)%\SAP\SAP Business One\Conf\ (%ProgramFiles%\SAP\SAP Business One\Conf\) AND the
%Program Files (x86)%\SAP\SAP Business One DI API\Conf\ (%ProgramFiles%\SAP\SAP Business One DI API\Conf\) folder;
- avoid value mismatch
in each occurence of the b1-local-machine.xml file the values for the licence server must be identical e.g. you either always use the IP address of the licence server or you use the licence server name; also ensure that you do NOT use local or localhost;
these values for the licence server are set during the client application installation and the DI API installation, but can always be modified manually at any time in the b1-local-machine.xml files on each workstation as described above
1. Copy b1-local-machine.xml file
As per Note 1658707, copy b1-local-machine.xml
from: %ProgramFiles%\SAP\SAP Business One\Conf\
to: %ProgramFiles%\SAP\SAP Business One DI API\Conf
Note: copy and paste! Do not move the file as the file is required in BOTH folders
If Step 1 does not solve the issue, go to either Step 2 or Step 3
2. Modify b1-local-machine.xml files
align the values for the licence server in the b1-local-machine.xml files (locations described above)
3. Reinstall the DI-API
reinstall the DI API (so the value for the licence address in the b1-local-machine.xml is updated automatically) - you need to ensure that you add the correct value during the installation;
if you do not the same value as you used during the client installation, you will end up with a value mismatch again as described above
If Step neither Step 2 or Step 3 solved the issue, go to Step 4
4. Manual SAPbobsCOM90.dll registration
register the SAPbobsCOM90.dll manually via:
This issue is not caused by the coresuite addon.
In most cases, simply applying Step 2 solves this issue.