We usually need the CoresuiteDebugLog for ananlyzing an issue in the Coresuite and its modules.
Depending on the Coresuite version, you will find the Logfile on different locations:
Please save the Debug Log directly after reproducing the issue.
Coresuite Framework 7.35 or higher
The easiest way is to open the logfile directly from the SAP client:
- SAP B1 main menu -> Administration -> AddOns -> Coresuite administration -> Administration
- On the bottom right corner of the window, you will find a button "Open Debug Log"
- When you click on it, the file will open in a text editor
- Use the "save as" function of your text editor to save it somewhere else
Alternatively, you will find the debugLog by default here:
Coresuite Framework 7.30 or lower
You will find the coresuiteDebugLog.xml by default in the local Temp folder:
What to do if there is no debugLog
In case of installing issues, it can be that there is no Debug log created.
In this case, you will usually find a coresuite.launcher.log instead in the local temp folder.
Please provide us this file then.