Introduction

In some cases we need log files to further analyze your issue.

How to guide:

1. Navigate to the following location on the system where the connector is installed: %programdata%\SAP\FSM Connector\logs or C:\Documents and Settings\All Users\Application Data\coresystems\coresuite\logs depending on the Windows version used.
2. 
3. Mark all the log files and the folder to archive everything.
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5. After that now have an archive with all the logfiles
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7. Attach the archive to the ticket you've created and send it to us.