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SAP FSM - Change of behavior for released Servicecalls and Activities on reassignment

Comments

4 comments

  • Bruno Luethi

    Hallo Karsten
    Kannst du mir bitte das Datum angeben für den beschriebenen Release 2111?
    Danke und Gruess Bruno

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  • Karsten Amrein

    Hallo Bruno,

    gemäss der Dokumentation ist 2111 aktuell für den 12. November 2021 eingeplant.

    Einsehbar ist dies in der SAP FSM Dokumentation:
    https://help.sap.com/viewer/fsm_general_information/Cloud/en-US/release-strategy-preview-program.html

    Beste Grüsse
    Karsten

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  • Florian Gustke

    Hi Karsten, we are wondering why this change was moved from 2111 to 2205 and if it is really coming in 2205. We are having some business rules and one custom iFlow that relies on the activity ID. Regards, Florian

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  • Karsten Amrein

    Hi Florian,

    please note the following from the SAP documentation linked above:

    - The feature was initially planned for 2111, but moved to 2205 because of a higher level of complexity and the feedback received from customers seeking for more time to harmonize the integration in order to support the new behaviors.
    - With 2205 release, customers will be able to switch between the old and new behaviors for a time period of 3 months. During the 3 months, customers can harmonize the integration, adjust non-standard integration, and adjust business rules to support the new behaviors.
    - After the 3 months, the new behaviors will be effective by default.

    So far 2205 is the expected date and we have not yet received any information that this will change.
    If the release does not include this change in behavior, we will inform you in this post.

    Best Regards
    Karsten

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