This message is relevant for you if you are using Data Loader to upload/retrieve Business Partners from SAP Fields Service Management.
SAP is going to change the Data Loader template used to upload/retrieve business partners. The goal of the change is to align business partner "phones" fields with a backend data model and the Business Partner DTO. Starting from 12.01.2021 the Date Loader business partner template will follow the Business Partner DTO "phones" naming.
Mapping - current situation
| DL template | BusinessPartner DTO | Label in Master Data app |
| phone1 | mobilePhone | Mobile phone |
| phone2 | officePhone | phone 1 |
| otherPhone | otherPhone | phone 2 |
Mapping - starting from 12.01.2021
| DL template | BusinessPartner DTO | Label in Master Data app |
| mobilePhone | mobilePhone | Mobile phone |
| officePhone | officePhone | phone 1 |
| otherPhone | otherPhone | phone 2 |
Please make sure that you adopt your processes and templates to accommodate new changes before 12.01.2021. Feel free to contact our support in case any questions.
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