Add-on does not start on thin client

Chris Kroos

Hi,
I have an issue to run my add-on on two different machines.

I have two different environments.

1) FatClient is connecting to the database via manager.
2) ThinClient is via remote connection on a terminal server connecting to the database via manager as well.

The add-on is active under Administation -> Add-ons -> coresuite administration -> Administration -> Globale Modulkonfiguration -> AddOn name.

The result is that the add-on is running on the FatClient but not on the ThinClient.

Why is the add-on only running on the FatClient?

Regards Chris

Marco Schweighauser

Is there any error message and is the coresuite administration started correctly on the thin client ? It is possible that a dependency of your Add-On ist missing on the terminal server.
Please check the coresuite debug log (coresuiteDebugLog.xml), inside the temporary folder of the user, if there are any error messages.


Regards,

Marco