Empty report on workstation

Thijs Geeris

One of our customers is using coresuite accounting. When I run the BP aging report on the server as manager the report works fine. When I run the same report as user x on the server the report works also fine.
When I run the report on the workstation of user x logged in as manager the report only gives the summary with an empty report. Same when I log in on the same workstation with user x.
What could be the problem? I reinstalled the whole coresuite addon on that pc but after that I had the same problem. Does this has something have to do with writing authorisations for that user on the workstation? Other reports from the coresuite designer work fine such as the marketing DIN.
What can I do to make those reports work?

Philipp Knecht

Hi Thijs
Please issue an reinstall in the coresuite designer config.
If this doen't help use the new released version of coresuite designer.
hth

Thijs Geeris

Hello Philipp,
Reinstalling is something I already tried but this doesn't seem to solve the problem. About installing the new released version, we have also installed this because we are using the latest beta.
Strange thing is that the report works on all workstations except for one. We also made a user defined report based on the aging list. Even that report does not work on that work station but works fine on all other.
What can we check else?
Regards Thijs

Philipp Knecht

Hi Thijs
Which datasource are you using?
hth

Thijs Geeris

I use the B1_Data.BusinessPartnerAging.
This is the standard datasource from the standard report.
Regards Thijs

Philipp Knecht

Hi Thijs
So i suppose this datasource is athorized with b1 autorization.
Check the Authorization in B1.
hth

Thijs Geeris

Hello Philipp,
This user has all authorisations for coresuite. Strange thing is when this SBO user logs in on another workstation, the report works fine. This means it doesn't have anything to do with SBO authorisations.
Regards Thijs

Philipp Knecht

Hi Thijs
Please send me the debuglog after you'v restarted coresuite and tried to start the report.
Thanks

Thijs Geeris

Hello Philipp,
See in the attachment the query log of the BP aging report. We still have the same problem for one user. If you need more information to check the problem let me know.
Regards Thijs
Attachment
[url=http://www.coresystems.ch/wp-content/../wp-content/forum-file-uploads/tgeeris/queries.txt]queries.txt[/url]