an error when sending sap info to coresystems
Ouail
hello all,i have a problem when i try to send info to coresystems after downloading the new updates, an error message appear which says : "an error occured while parsing EntityName. Line 29, position 61.
the attached image show the error message.
thank you for your reply.
Kind Regards
Ouail.
Paolo Manfrin
Hello Ouail,please could you send us the debugLog?
Thank You,
paolo
Ouail
Hello PAOLOcould you tell me how i can find and send you the debuglog please?
thank you?
Paolo Manfrin
Hi Ouail,you find it in the windows temporary folder (%tmp%).
There there is a file called coresuiteDebugLog.xml
hth
paolo
Ouail
hi Paolo,here is the DebugLog
thank you
Ouail
Paolo Manfrin
Hi Ouail,analyzing the debugLog it seems like your system is not registered in our server.
Please get in contact with our support at helpdesk.coresystems.ch in order to have a deeper insight to the issue.
Thank You,
paolo
Ouail
Hi Paolo,thank you for your reply, i'll contact the coresystems helpdesk in order to solve te issue
Kind Regards
Ouail
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