Coresuite Reports does not contain all items.

Ronald van Amelsvoort

Whe did an upgrade with our customer for SBO (2007 Pl8 to 2007 Pl41). After the update we did update coresuite designer in the coresuite Administration (Designer 181).

When SBO is started, Coresuite is loaded. After loading, the menu item 'Coresuite Reports'is created.

This menu does not contain every report.

After stopping the coresuite Add-on en starting again, all reports are present in the Coresuite Reports menu.

This has to be done, everytime SBO is started.

what can be the problem

With kind regards,

Ronald.

Philipp Knecht

Hi Ronald

I cannot reproduce this behaviour here.
Maybe you can send us the debuglog after starting for the first time.

hth

Ronald van Amelsvoort

Hi Phillip,

In the attached ZIP file you will find the logfile's.
The first is the debug when SBO is completly loaded, and coresuite started.

The second file when the coresuite addon is restarted within SBO (and the menu is compleet).

With kind regards,

Ronald.

Attachment
[url=http://www.coresystems.ch/wp-content/../wp-content/forum-file-uploads/r-amelsvoort/coresuiteDebugLog.zip]coresuiteDebugLog.zip[/url]

Philipp Knecht

Hi Ronald

Thanks for the files.
Everything looks normal in those files....

Maybe we shoul schedula a remote meeting to resove this one.
I need to schedule it earliest on monday.

hth

Ronald van Amelsvoort

Ok. Please not for 10:00 o'clock

Ronald.

Philipp Knecht

Hi Ronald

Scheduled it next monday 14:00

hth

Philipp Knecht

Hi Ronald

I've checked it with your db and everything works as expected here.
I'm using 2007A PL42
Maybe another addon is causing this behaviour.

Try to start only with designer and deactivate other addons.

hth

Ronald van Amelsvoort

Hi Philipp,

There is no other addon running at he customer site.

Tried it also on my laptop (PL41) and I do not have the problem.

Any ideas?


Ronald

Philipp Knecht

Hi Ronald

It's bad because we cannot reproduce it.
Maybe reinstalling coresuite itself can solve the issue.

hth