restoring from Print preview not working

Remco Tersteeg

hello,

we have a problem bij a few customers with print preview when the document is not saved yet

so we make a document and dont save this in sap. then the customer press the previeuw button and get the preview the wanted but when the close the preview the dont get the sap document bij and is standing in the bottom of sap restoring document but is not doing it.
after that the need te kill sap en login again

do you know why this is ??????

Kind Regards
Remco Tersteeg
OPEX Software

Philipp Knecht

Hi Remco

coresuite designer opens the drafts by sending clicks to the UI API.
Does this customer also have any Problems to open the drafts from the regular dialog?

hth

Remco Tersteeg

Hi philipp,

i did try to open draft documents with the manager and that is working fine and also the user account i can open the draft documents normaly with out any problem.

and coresuite create a draft document because i see it standig in the drafts and also can open it after i restarted coresuite.

it is a really strange problem.