Unable to make a payment

Bernhard Jonas

Hello,

I have an error message (see below or screenshot) when making a payment. I do not understand the nature of the problem, have you ever had this problem?

In advance thank you for your reply. Best regards.


[Microsoft][SQL Native Client][SQL Server] Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, , >= or when the subquery is used as an expression. (CINF).

Attachment
[url=http://www.coresystems.ch/wp-content/../wp-content/forum-file-uploads/jonas-bernhard/Problème SwissPayment.doc]Problème SwissPayment.doc[/url]

Sonja Altschuh

Hello,
so far I have not come accross your error message, when executing the payment wizard together with the swiss payment addon.
To further analyse this issue, please follow the steps below:
1. stop the coresuite addon and execute the payment wizard (the payment file can be generated at a later stage) -> can you confirm that the issue only occurs together with the coresuite addon?
2. if the answer to 1. is yes, please restart the addon and the payment wizard. Once the error is reproduced, please forward the debuglog to us at support@coresystems.ch
3. when forwarding the details to support, please ensure that you provide the following details: a) SAP Version (incl Patch) b) coresuite framework version c) coresuite swiss payment version
Kind regards,
Sonja

Sonja Altschuh

Hello,

I did not receive any reply or was contacted by you via our support channel? Can I assume that the issue is solved? If yes, I would kindly ask you to close this thread.

Kind regards,
Sonja

Bernhard Jonas

Hello,

Yes sorry, I forgot the message solved. The problem comes from SAP, so I mounted a message at SAP.
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