Recovery Bill

José Luis De Oliveira

Hi Adrian,

I have a problem with the supplier invoices. When I scan the BVR, normally, it must automatically retrieve the bill unless there are several bill. However, where one bill, SBO asked to select the bill each time. Is this normal? Is there additional parameters?

Thank you for your reply.

Best regards.

Adrian Meier

Hi José

Would it be possible that you document this issue with a few printscreens?

Best Regards, Adrian

José Luis De Oliveira

Hi Adrian,

I explain everything in the attached document.

Best regards,

Attachment
[url=http://www.coresystems.ch/wp-content/../wp-content/forum-file-uploads/joseluis-deoliveira/Invoices_with_SwissPaiement.doc]Invoices_with_SwissPaiement.doc[/url]

Adrian Meier

Hi José

- What version of SAP do you have?
- Does this problem occurs since an update of SAP or swissPayment?
- Could you send me also a PrintScreens of the swissPayment settings?
- Does this problem also occurs if you open first a completly new incoming invoice form?

Best regards, Adrian

José Luis De Oliveira

Hi Adrian,

The version of SBO is : SBO2005ASP01PL45

This problem has emerged since I installed the version PL45 on the server. Before it worked very well.

Yes the problem is the same even when I created a new incoming invoice.

When I testing I use the version 1.3.5657 of SwissPaiement.

Best regards,



Attachment
[url=http://www.coresystems.ch/wp-content/../wp-content/forum-image-uploads/joseluis-deoliveira/Strid.JPG]Strid.JPG[/url]

Adrian Meier

Hi José

Sorry for the late answer. Does it still occurs with the newest version of swissPayment?


Best Regards, Adrian

José Luis De Oliveira

Hi Adrian,

I downloaded the latest version and the problem is still there.

Do you want the database for testing?

Best regards,

Adrian Meier

Hi José

Yes, please send me the database for testing this case.


Best regards, Adrian

José Luis De Oliveira

Hi Adrian,

Do you have any news for the problem with the bills?

This becomes necessary for the customer to have this feature.

Thank you in advance.

Best regards.

Adrian Meier

Hi José

I'm working on this case. You will have a feedback today.


Best regards, Adrian

Adrian Meier

Hi José

This messagebox is shown since pl45 if you select the PayTo-Field on logistics folder. With the newest version of swissPayment I catched this message box. Please test the case with the newest version 1.3.5809 and give me a feedback if it it works or not.


Best regards, Adrian

José Luis De Oliveira

Hi Adrian,

Unfortunately, when I scan the BVR, the sales order does not automatically in the bill. It is required each time the select. Is this normal? Before, it did automatically.

Best regards.

Attachment
[url=http://www.coresystems.ch/wp-content/../wp-content/forum-image-uploads/joseluis-deoliveira/Error.JPG]Error.JPG[/url]

Adrian Meier

Hi José

Then it was a circumstance with the patch level you had installed. The normal functionality is like that, that the system makes you a proposal over the matching Purchase Orders/Goods Receipts and then you have to select.

In the newest version of swissPayment is programmed that exact this functionality is working also on pl45.


Best regards, Adrian