Problem with printing choice

Bernhard Jonas

Hello,
I have a problem when selecting the printer on a LayoutDefinition I choose the printer \SERVERRicoh Aficio .... but when I click print, it is not the right printer it chooses, it seems that choose a default printer (\SERVERBrother ....).
I put a printscreen.

Thank you for your help

Attachment
[url=http://www.coresystems.ch/wp-content/../wp-content/forum-image-uploads/jonas-bernhard/pb impression.bmp]pb impression.bmp[/url]

Bernhard Jonas

Hello,

I have no answer with this question.

Thank you in advance for quickly response.

Philipp Knecht

Hi Jonas

If you select the printer you'll get the names of the locally installed printers.
Please make sure to use the \servernamesharename - method because this local names are not guaranteed to be the same on each client...

To check just copy out the path and paste it under Windows/Start/Run...If then the Printersettings get openend everything is correct.

hth

Bernhard Jonas

Hi Philip

The directory used is correct, I checked. Do you have another idea.

Thanks you for your help.

Philipp Knecht

Hi Jonas

Can you send a Printscreen from the affected PrintDef and from the Layoutdef with the complete Printer Tab visible.

hth

José Luis De Oliveira

Hi Philipp,

Please, find attachement with print screen.

Thank you for your help.

Best regards,

Attachment
[url=http://www.coresystems.ch/wp-content/../wp-content/forum-file-uploads/joseluis-deoliveira/printdef_layout.zip]printdef_layout.zip[/url]

José Luis De Oliveira

Hello,

I have no news about this problem.

Thank you for your help.

Best regards,

Philipp Knecht

Hi José

I think the issue is the local printername.
Those names are selectable in the combobox.
BUT they maybe not match on some clients.
-> Maybe we should remove the combobox for the printernames...

So to solve that just type the printer using the \serverprinter - notation it will work always.

hth