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FSM Planning and Dispatching 6.43.0 change in dispatching board

Since Planning and Dispatching was updated to 6.43.0, it appears the service call type is no longer represented with colors when in the New/Ready to Plan list.  It now appears to only be available when the service call is scheduled with a resource.  This change does not seem user friendly.

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  • Official comment

    Dear Chris,
    Thank you for your post and apologize for the delayed feedback. Since SAP is the product owner of SAP FSM, we kindly ask you to post your feedback to SAP on the influence page: https://influence.sap.com/sap/ino/#/campaign/1608 (S-User required) as on the coresuite product feedback page we can consider feedback in regards of the coresuite products (country package, time etc) only.

    Thank you for your understanding.

    Best regards,
    Fabienne

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  • Thank you for resolving this!

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