Create Service Call for Unknown Customer

As a Backoffice Agent I want to be able to create Service Calls for unknown Customers. I want to be able to search for existing customer and, if not found, be able to create a new Customer by entering the details ( customer, address and contact ) directly from the Service call.

This will be used for industries that support the generic population and not customer that have purchased specific equipment or that need to register in advance.

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