Answered

Mobile application - Add Reservations on the Resource Planner

You introduced new functionality to add and release Activities from within SAP which will then display on the Resource Planner. We find that this concept will work perfectly to also display Reservations as the technician will have the capability to modify the date and time as these reservations change. The reason why we are looking at

Our client finds that this concept will work perfectly to also display Reservations as the technician will have the capability to modify the date and time as these reservations change.

The reason why they are looking at this, is due to the fact that when you create reservations on the resource planner, it does not appear on the mobile device and the technician does not have a reminder of a task such as training etc.

Unfortunately, you can only use this new functionality when the Activity is linked to a Service Call.

They asked me to request that they consider enhancing this functionality to either have Reservations appear on the Mobile device and provide tables for reporting purposes as this adds to productivity or provide the capability to add any Activity not linked to a Service Call to the Resource Planner. 

 

Thanks Ivan

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Comments

2 comments
  • I agree

  • Dear Ivan, Grant,

     

    Thank you for your messages and for sharing this proposal.

    Currently, we do not have any plan for implementing such a feature. But I think it would make sense, so we will discuss it and see if it could fit in our road map.

     

    Best regards,

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