Make sender e-mail address Mobile Field Service application editable

Dear support,

When the user sends an e-mail from Mobile Client application after checking out, Microsoft Outlook is automatically opened. The sender of the e-mail is automatically filled with "". Outlook blocks sending the e-mail as this sender does not exist in the accounts, the user has to change the sender manually each time. Please make the sender email address editable.

Thank you for the feedback.

Best regards,

Ronald Grentzius | Domani Business Solutions



1 comment
  • Official comment

    Hi Ronald,

    Did you test this with the latest version 5.40.0 of the Windows Field Service Application?

    For me it takes automatically my address that is defined in Outlook.

    Kind Regards,


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