WFM - Improvements for activity relation
Related helpdesk issue: https://coresystems.zendesk.com/agent/tickets/79144
This is an Improvement suggestion for related activities in the service call screen following the feedback collected from several users.
The purpose is to facilitate user interface / daily tasks – especially relevant for project service calls with multiple activities.
In WFM SC Screen:
1. Sort activities by intervention start date (default view).
2. Add filtering capabilities to enable / disable the visualization canceled activities, closed activities, unassigned, assigned but not released and released activities.
3. Add a functionality that allows the visualization of the activities in the service call in a planning Gantt.