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Kit in Field Service Management

We are users of Field Service with SAP B1 and in SAP we use KITs on tipe of product structure as SALES mode (SAP dismount the KITs and list de products to invoice). Coresuite does not work fine with this mode because the return of the cotation  sendet to SAP returns the kit and theirs items and it cause us problems when this returned cotation are duplicated:
- when this duplicated cotation are sended, SAP will dismount the KIT again and the product in the cotations will shows twice.
- the dismounted items came whitout somes information such usage (to sale or bonification) cause the erro "error id: -5002, description: [QUT1.Usage][line: 6] , 'Linked value 0 does not exist'"

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  • Hi Eduardo,

    Thank you very much for your feedback.

    Currently there is no activity planned in regards to SAP B1 - Coresuite connector. However there is a plan to review the connector architecture in the future (not near future). We it happens we will look at the problem you described.

    Best regards,

    Cezary Szczegielniak

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