FSM: display the other Phone nr field and the mobile phone nr field on the Service Call creation screen (BEFORE SAVE)

Hello,

 

the contact person data contains the other Phone nr field (synchronized with SAP ECC) and the mobile phone nr

When I create a sevice call using FSM today, the field other Phone nr field  is not displayed at all and the field "mobile phone nr" is empty until the service call is SAVED.

I would nedd both fields to be displayed BEFORE SAVE.

 

Thanks

Philippe

 

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