Take It, Handover and Reject on mobile device
There is functionality on the mobile device whereby the engineer can select Take It or Handover. With the new 5.60 release Reject has also now been added.
When I select Reject, the Workflow status changes to Reject, but the engineer is not permitted to change the Responsible person (due to permission settings).
Even if I opt to keep the version on the cloud, the Assignment is deleted from the device and the status remains as Reject.
These options (even though they are nice features) are interfering with our workflow options.
Would you please enquire to Coresystems if they will be updating the permissions or provide us the functionality to hide these options from the applications?