Managing Data Subject Information

Source: This article refers to Managing Data Subject Information

Intro

The following document outlines the following:

1. How to retrieve and view Data Subject information.
2. How to delete Data Subject information or refuse Data Subject deletion requests.

For more information on Data Subjects and GDPR, please refer to the following:


Retrieve Data Subject Information

The following section outlines how to GET Data Subject Information.

1.) Login to the Admin application with your DPO account.

Note: Your account must have SUPERUSER role.



2.) Navigate to the Data Subjects tab:



3.) Search for the Data Subject record’s email address or name:



4.) Select the Data Subject by clicking on the email address:

Note: All personal data linked to this Data Subject will be displayed.



5.) Verify that the Data Subject is correct by viewing the information contained in the Detail screen.

6.) Click the Download option to download a JSON file containing all personal data related to the given Data Subject:




Delete Data Subject Record/Details

The following section outlines how to DELETE Data Subject

1.) Login to Admin application with your DPO account:

Note: Your account must have SUPERUSER role.



2.) Navigate to the Data Subjects tab:



3.) Search for the Data Subject record’s email address or name:



4.) Select the Data Subject by clicking on the email address:

Note: All personal data linked to this Data Subject will be displayed.



5.) Verify it is the correct Data Subject by checking the data in the Detail screen.

6.) Click the Delete option to delete this Data Subjects personal data:



7.) Add a comment to define the reason for deletion / or the refusal. If you refuse the deletion request, you may also add a retention date.



8.) Approve Deletion.

The following will occur when a deletion is approved:



All personal data linked to the given Data Subject is deleted to avoid inconsistency in the Database the object is kept, personal data is deleted permanently email and username are anonymized with a unique timestamp.



9.) Refuse Deletion.

The following will occur when a deletion is refused:



When a deletion request is refused, the personal data will not be deleted and, if applicable, a retention data and/or comment will be added to the record.

Additionally, the Data Subjects record will receive a new deleteRefused record in the Event Logs:



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