In A Nutshell
Note: Currently, push notifications only works for one device at a time. If you are logged into two or more devices, the device with the most recent log-in will receive the notifications.
Technicians in the field can now receive push notifications on their device when:
|1.||A new activity has been assigned (and released) to a technician or to a team of which the technician is a member.|
|2.||An activity is handed over to another technician (the technician who receives the activity is notified).|
|3.||An activity that was assigned to a technician or to a team the technician is a member of was cancelled.|
|4.||An effort or expense has been rejected, declined, or a change has been requested (EMME).|
Opening a push notification will trigger a sync and redirect the user to the relevant activity.
To turn on push notifications the following company settings must be enabled: