Signal Word

Source: This article refers to Signal Word

In a Nutshell

The Workforce Management and Project applications contain functionality used to assign Signal Word classifications to activities. These signal words are then displayed in the Activity Detail view of the mobile application.

Activities with signal word assignments indiciate the following:



DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

Hazardous material classifications are determined by a number of agencies and governmening bodies, such as the United Nations’ Globally Harmonized System of Classification and Labeling of Chemicals (GHS).


Signal Word Functionality in Apps

Signal Word Displayed

The following table outlines where signal word assignments are displayed in Field Service Management:

Note: Signal word assignments are read-only in mobile and cannot be added/modified.

App Screen
Workforce Management
  • Activity Details (Sidebar)
  • Planning Board: List of Activities
  • Activity Details (Sidebar) on SC Detail screen
Project Managment Activity Details (Sidebar)
Mobile  
Windows Client
  • Activity List
  • Activity Detail View
iOS Activity Detail View
Android Activity Detail View

Signal Word Managed

Signal word classifications are set in the following apps/screens:

App Screen
Workforce Management Activity Details (Sidebar)
Project Management Activity Details (Sidebar)

Setting Signal Word Assignments

Signal words can be assigned from the Workforce Management, Project Management, and mobile applications.

Project Management

A signal word can be assigned to an activity created in the Project Management application by completing the following:

1 Select an activity from the project:



2 In the Edit Activity sidebar, select an appropriate signal word from the Signal word dropdown:



3 When complete, click the Save button (✔). The signal word will now display in the Activty Details sidebar and when ready for planning in the Workforce Management app:




Workforce Management

A signal word can be assigned to an activity by completing the following:

1 Select an activity from the Activity List or on the Planning Board:



2 Select the appropriate choice from the Signal Word dropdown:



3 When complete, click the Save button (✔). The signal word will now display in the Activity List, Planning Board, and in the Activity View of the mobile application.

Included in such an activity may be attachments such as safety data sheets or even a specific checklist instance outlining usage and exposure mitigation for the material or scenario in question.


Viewing Signal Word Assignments

Mobile

Note: Signal word assignments are read-only in mobile and cannot be added/modified.

After a signal word has been added in the Project Management or Workforce Management applications and then released to a technician, it will then be visible in the Activity Detail view:




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