|Attention||Please refer to the following guide if upgrading from the Coresystems app to the new SAP Field Service Management app.|
In a Nutshell
The Field Service Mobile app for Android is used by technicians to do everything from completing service calls and sales orders, to executing checklists, to viewing current inventory, to providing quotations for sales and service, to effort and expense management, to time and schedule management, and beyond.
- Navigate to the Google Play store and search using “SAP Field Service Management”.
- Click the “Install” button.
- When completed, enter your account details.
- Click the Synchronize button to synchronize application data.
Coresystems' Mobile Field Service App on Android will from time-to-time be flagged as having a "low" or "poor" reputation by third-party Mobile App Reputation Services. The calculated reputation is usually built on logic such as the number of installations for an app as well as functional factors such as the how deeply the App accesses a device. As the Mobile Field Service App is a serious business application which means that it is not installed on as many devices and requires deeper access than, for example, a game app.
Please be assured that Coresystems understands that the app is a critical part of the success of your business and therefore goes to great lengths to ensure that the app is by no means comparable with malware and that the features on Android are the same as those which are checked at code-level by Apple as part of the iOS App Approval process. Given the multitude of Mobile App Reputation Services, we abstain from paying fees to be placed on their whitelists in the interests of keeping costs down.
Minimum Hardware Requirements
|Available Empty Storage||8 GB||32 GB|
|RAM Memory||1 GB||3 GB|
|Processor||1.6 GHz||2.0 GHz|
|Bar code scanner / card reader||Any bar code scanner and card readers that can be connected and which works as keyboard (check the specifications of the relevant device for more information).|
- Operating System: Android 5 or higher (version 8 recommended)
If your system exceeds these numbers, please contact support for further clarifications.
|Database Size||Downloaded database on your device should not be bigger than 600 MB||400 MB|
|Number of Objects||For a reasonable and user friendly experience we recommend that each list have a maximum number of 20,000 objects (e.g. 20,000 service calls, 20,000 business partners, 20,000 contacts, etc).||10,000 objects (10,000 service calls, 10,000 business partners, 10,000 contacts, etc.)|
- Internet connection: Working data connection to the internet.