Coresystems FSM Product - What's new in 2018
San Francisco, February 6, 2018
We have exciting things coming in 2018 and wanted to share with you the main highlights
Our Product Priorities in 2018
Introduction of a public Roadmap
Would you like to stay up-to-date with our latest products and where we are headed? Our always up-to-date roadmap is available here: www.coresystems.net/product-roadmap:
Release Strategy & Preview Program
Starting 2018, we will do 4 Major Product Releases, which will take place on the following dates:
To be notified of what is coming, please register for our Product Announcement by following the Product Announcement Page here. You can also simply consult regularly the Release Notes Page if you want to stay up to date on what we’ve released in the last time.
Preview Program: In order to help you prepare for the changes we are making in our Product we have introduced a “Preview Program”. This program will help you to:
The registration to the preview program will be soon available within our Product- stay tuned.
Note: Not all the features go through the preview program. Usually, small improvements or features that do not require any feedback and/or do not impact any workflow may not be part of the preview program.
Find all details about our Release Strategy here
Your business needs and opinions are important to us, which is why we invite you to highlight them using the customer feedback portal here. Please find at the bottom of each form the ideas created out of customer feedback and vote for the ideas you like.
Note: In the upcoming period we plan to make the customer feedback forms also available in the apps.
Thanks to our success over the past few years, we have significantly grown. This growth brought also some challenges as we need to have an organization that is able to scale and deliver value quickly to our customers while never compromising quality.
This new context motivated us to improve. And that’s why Coresystems is now undergoing a set of cultural, technological, architectural, organizational and process-related changes.
Changing Service Rating: from smileys to Thumbs Up/Down.
The quality of the service and customer experience you provide matters to you? It matters to Coresystems as well; we see it as one of our key objectives. As a matter to collect a consistent rating, we will
This change will be introduced in all productive account in June 2018.
What you need to do:
We wish you a lot of core moments!