SAP Field Service Management

Please find below some recordings from Coresystems about the SAP Field Service Management (SAP FSM) solution. For official documentation and help, please use the SAP Help Portal.

General

Webinar: Introduction to SAP Field Service Management [EN]  
Webinar: SAP FSM Roadmap – Focus on 2102 Release [EN] [DE]
Webinar: SAP FSM Release 2011 – Info Session [EN] [DE]
Webinar: SAP FSM Release 2008 – Info Session [EN]  [DE]
Webinar: SAP FSM Release 2005 – Info Session [EN] [DE]
Webinar: SAP FSM Release 2002 – Info Session [EN] [DE]
Webinar: SAP FSM Release 1911 – Info Session [EN] [DE]
Webinar: SAP FSM Release 1908 – Info Session [EN] [DE]
Webinar: SAP FSM Release 1905 – Info Session [EN] [DE]

 

Quick Insights

Short Video: Workforce Management - Create reservations for multiple technicians at once [EN]
Short Video: Workforce Management - How to add extensions in SAP FSM [EN]
Short Video: Backend - Plan & assign activities directly in B1  [EN]
Short Video: Mobile - Access external apps directly from the FSM Mobile App [EN]
Short Video: Mobile - Synchronize the mobile application in the background [EN]
Short Video: Smartforms & Feedbacks - How to copy whole chapters to another checklist template [EN]
Short Video: Workforce Management - Reserve tools for service assignments [EN]

 

Customer Self Service (NOW)

Webinar: Customer Self Service (NOW) Introduction [EN] [DE]

 

Knowledge Management

eLearning: How to display the mobile checklists in SAP Business One [EN]  


Administration

Webinar: SAP FSM Order Process [EN] [DE]

 

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