Mobile Iron for Android

Source: This article refers to Mobile Iron for Android


Note: At this time, Mobile Device Management through Mobile Iron is available ONLY for iOS and Android.

In a Nutshell

In order to improve security, Coresystems has implemented Mobile Device Management for Field Service mobile on Android and iOS using Mobile Iron. This allows accounts to be associated with devices, ensuring that users can not use personal and/or unauthorized devices to access the account.

Mobile Iron is a platform that secures the Android Coresuite application. The Mobile Iron-enabled version of the Android Coresuite application is distinct from the version available from the Google Play store. This build can be installed on an Android device using the Mobile@Work application described in the How to Install Coresuite Mobile via Mobile@Work below . After it is installed, you can then configure the app from the Mobile Iron CORE admin portal.

ATTENTION: The following is the Application Identifier (Bundle Id) for Android:
  forgepond.com.coresuite.coresuitemobile.
  This is used for CONFIGURATION and POLICY, and is the identifier for the WRAPPED application, NOT the application from Google Play.

Mobile Iron CORE Admin Portal

For setup and configuration of the application access your Mobile Iron CORE admin portal and login using the admin credentials.

Note: Please contact Coresystems for support for assistance in creating Account.

Installation and Configuration

Get Coresuite Mobile with Mobile Iron integration for Android

ATTENTION: This is a temporary solution for providing wrapped builds. The reason behind this is that for iOS, Mobile Iron offers an SDK that can be used for integration. However, an SDK is not available for Android, thus requiring integrators to use a wrapper instead.


Basic Configuration Steps

Coresystems FSM Administration

ATTENTION: The following configuration requires administrator credentials on the admin portal. These are currently not shared with customers. Please contact a Coresystems consultant to complete the following steps.

Mobile Iron CORE Admin Portal

WARNING: On Android, for the wrapped application, there is a configuration and a policy created by default when the application is uploaded to the App Catalog. The DEFAULT CONFIGURATION and the DEFAULT POLICY are removed automatically when the application is removed, and using these to add custom configurations to the app is NOT recommended. Creating a new configuration and a new policy is the recommended approach.


Reference Guide

How to Create a New User Account

In order to be able to access the Mobile@Work app, a user needs an account on MobileIron platform that should be created by the Administrator. The Administrator can create a user account by completing the following steps:


How to Create a New Label

Labels are used to group users by category (ex: Android - includes all android devices, Android Developer - includes all android developers).

In order to create a label, open Mobile Iron CORE admin portal, go to Devices & Users and complete the following steps:


How to Create a Custom Policy for an Application

Open Mobile Iron CORE admin portal, go to Policies & Configs section and complete the following steps:


How to Create a Custom Configuration for an Application

Open Mobile Iron CORE admin portal, go to Policies & Configs section and complete the following steps.


How to Add a Custom MDM access Token Configuration for an Application

Open Mobile Iron CORE admin portal, go to Policies & Configs section and complete the following steps:


How to Assign the Configuration and Policy to a Label

Adding the AppConfig and AppPolicy to a label makes it easy to apply to devices. When a new device is added to the portal, it can be assigned to a label. Everything configured for that label is applied to it automatically.


How to Upload a New In-house Application

In order to see all apps that are secured using AppConnect wrapper (Mobile Iron) open Mobile Iron CORE admin portal and go to Apps section.


How to Publish an Application to Users

Note: This step is not required if you use the iOS app and get it from the Apple App store.

In order to be visible for the users, you must complete the following steps:


How to Install Coresuite Mobile via Mobile@Work


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