In a Nutshell
The Conflict screen displays any merge conflicts that have occured between the mobile application and the cloud upon synchronization.
A merge conflict can occur when modifications on the object record have occurred concurrently in both the cloud and mobile app.
|Note:||Some object types only allow for the
If there are merge conflicts that occur upon synchronization, a Conflict option will appear in the app menu.
A Closer Look
The Conflict screen will list the object record on which the merge conflict is occuring (example: activities, object ratings, etc), and will include prompts for the following scenarios:
|Object already exists on cloud||The record and/or changes that are being uploaded from mobile to cloud already exist on cloud.||By selecting the
|The object was modified on the cloud||The object record on the mobile app is no longer up to date as a result of concurrent modifications. In this scenario, you will have three options: keep all the changes from the cloud (
By manually merging each field, you will be able to select which fields for which you wish to take the cloud changes, and/or which fields you wish to merge the changes from the mobile app.